1. Overview
At Kadak Sardar Ltd, we strive to provide high-quality educational content and services. However, if you are not satisfied with your purchase, we offer a refund policy under specific conditions outlined below.
2. Eligibility for Refunds
Refunds are only applicable under the following circumstances:
- The request is made within 7 days of the purchase date.
- The course or service has not been accessed or consumed beyond 20% of its content.
- There was a technical issue from our end that prevented access to the purchased service.
- Duplicate payments were made due to a system error.
3. Non-Refundable Items
The following items are not eligible for refunds:
- Digital products that have been downloaded or accessed beyond the allowed limit.
- Personalized coaching or mentorship sessions once scheduled and attended.
- Any service that has been fully delivered as per the agreed terms.
- Subscription-based services after the billing period has begun.
4. Refund Process
To request a refund, follow these steps:
- Email us at kadaksardar@gmail.com with your order details, reason for the refund, and proof of purchase.
- Our team will review your request within 5 business days.
- If approved, the refund will be processed within 7-10 business days to the original payment method.
5. Late or Missing Refunds
If you haven’t received a refund after the stipulated period, please:
- Check with your bank or payment provider for any processing delays.
- Contact us at kadaksardar@gmail.com for further assistance.
6. Subscription Cancellation Requests
To ensure a smooth experience for all our customers, we kindly remind you that cancellation requests must be submitted at least two weeks before your renewal date. This allows us to process your request in a timely manner and prevent any unwanted charges.
If you have any questions or need assistance, please contact our support team. Thank you for your cooperation!
7. Policy Changes
Kadak Sardar Ltd reserves the right to modify this refund policy at any time. Changes will be posted on this page, and continued use of our services implies acceptance of these terms.
For any questions regarding our refund policy, feel free to contact us at kadaksardar@gmail.com or call us at +447475421618.